Privacy Policy

Introduction

Data Controller

Me99 casino, licensed by the Government of Curaçao, operates this website and is responsible for the collection and processing of your personal data. We are committed to protecting your privacy and ensuring transparency regarding our practices.

Scope

This Privacy Policy applies to all individuals residing in Australia who access or use our online casino services, including desktop and mobile platforms, games, payments and support functions.

Information We Collect

We collect information necessary for account creation, security and legal compliance. This includes:

  • Personal Data: full name, date of birth, email address, residential address, payment and billing details;
  • Technical Data: IP address, browser type, device identifiers, cookies and usage logs.

How We Use Your Information

Your personal and technical data enables us to:

  • Manage and verify your account details;
  • Process deposits, withdrawals and other financial transactions;
  • Comply with regulatory and anti-money laundering obligations;
  • Detect, investigate and prevent fraud or other unlawful activity;
  • Send marketing communications, special offers and newsletters (you may opt out at any time).

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, we process personal information to perform our contract with you, satisfy legal requirements and pursue our legitimate interests in operating a safe online gaming environment.

Data Sharing

We do not sell your personal data. We may share your information with:

  • Payment processors, banks and card networks;
  • Identity verification and KYC service providers;
  • Regulatory authorities or law enforcement when required by law.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to meet legal or regulatory obligations. Typically, data is held for up to five years after account closure or as mandated by applicable laws.

Your Rights

Under Australian data protection law, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of any inaccuracies;
  • Ask for deletion or restriction of processing;
  • Obtain a portable copy of your data;
  • Object to certain types of processing activities.

Cookies

We use cookies and similar technologies to enhance your experience and analyze site performance. For more details, please consult our Cookie Policy.

Security

We implement industry-standard security measures, including encryption, secure servers, firewalls and regular staff training to protect your data from unauthorized access.

Contact & Updates

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at the details below. We may update this policy periodically; continued use of our services following changes will indicate your acceptance of the revised terms.

Email: [email protected]